Data Recovery Service and Software Experts

You might assume that adopting a backup strategy will ensure the data your business depends on for its daily operations and retains on behalf of customers will be safe. Unfortunately, that’s not always the case. Your data is stored, whether it’s on hard drives, tape or some other digital media and one thing that every one of these devices have in common is that they will eventually fail; as a result, you will be facing the prospect of a data recovery.

 Unless you’re willing to lose the contents permanently. Data storage devices are made to strict standards, but every one of them has a finite lifetime. Environmental conditions can lead to premature degradation, as can extreme loads. On occasion, a defective device will make it past quality control. Not all data loss is because of physical damage to a drive; sometimes the culprit can be a virus, Operating System-level issue or a buggy software routine that cause file corruption or logical damage to the data stored on the drive. Either way, the result is the same: the specter of permanent data loss. It’s not a question of “if” this might happen to your business, but “when.”

Drive Savers is the industry leading hard drive data recovery company. Since its foundation in 1985, Drive Savers has offered the industry’s highest data recovery success rate, not only for Hard Drive Recovery, but for every storage medium imaginable. The innovative Business Partner Program is currently employed by over 8,000 customers, including Fortune 500 companies and data-intensive businesses like banks and investment firms.

The Business Partner Program includes a number of advantages over standard service including discounts on successful Data Recovery, volume discounts (covering all your locations worldwide), free return shipping, a dedicated account specialist who is available to work with your IT department to customize a solution that meets your company’s requirements, direct access to skilled Data Recovery Engineers, a quarterly newsletter and a policy of “No data, no charge.”

Companies are always concerned about security and handing over damaged storage devices for Hard Drive Data Recovery is no exception. As the only Data Recovery firm in the industry that has achieved SAS 70 Type II compliance, Drive Savers ensures your data is secure during all aspects of the Data Recovery process. Measures include a Certified Cisco Self-Defending Network, an NSA/DoD and CSS approved degausser

Multiple Encryption certifications and an ISO 5 certified clean room. Drive Savers strict controls, state-of-the art tools, secure premises and highly trained Engineers ensures any hard drive recovery meets all US government security standards, meets Sarbanes-Oxley (SOX) Act financial data protection requirements, supports requirements for Data-At-Rest and complies with the strict privacy requirements of the Health Insurance Portability and Accountability Act.

While a backup strategy is an important component of business continuity planning, contact a Drive Savers  representative for additional information about the other critical piece: Hard Drive Data Recovery.

• Don’t keep hard drive-based electronic devices in cars where temperatures can drop radically at night.
• When your hard drive-based device is exposed to extremely cold temperatures (below 30 degrees), allow them time to warm to room temperature before operating them.
• As an added precaution, always use surge protectors or battery backup systems to protect your new electronic devices. This will prevent damage from power spikes or surges, common during the winter months.

The Security of Data Recovery Operations study was conducted by Ponemon Institute and sponsored by DriveSavers. This is the first national study concerning the security of data recovery operations for business and government organizations.

We surveyed 636 IT security practitioners and IT support personnel who are involved in their organization’s data security or data recovery operations. According to the findings, 79 percent of these respondents report their organizations have used or will continue to use a third-party data recovery service provider to recover lost data. Recovery services are most often used when data files are damaged or lost and a back-up copy is not readily available.

The study reveals the uncertainty IT and IT security practitioners have about their organizations’ ability to safeguard sensitive and confidential information during the data recovery process. Confidential and privacy-protected information is at risk because organizations do not have the proper security protocols in place when using third-party data recovery service providers. IT security respondents admitted they have not been involved in the selection of these vendors. Instead the selection process has been delegated, in many cases, to the IT desktop or IT helpdesk manager. 
 
Organizations can take simple and immediate steps to ensure a data breach does not occur
during the recovery process. Policies and procedures should be created and enforced when
using third-parties. These policies and procedures should address the safe handling of drives and
devices by third-parties. The survey respondents recommended that data recovery service providers have the following protocols in place:

Proof of internal information technology controls and data security safeguards such as compliance with SAS 70 Audit Reports
Engineers trained and certified in all leading encryption software products and platforms
Proof of chain-of-custody documentation and certified secure network
Vetting and background checks of its employees
Secure and permanent destruction when required
Use of encryption for data files in transit
Certified ISO 5 (Class 100) clean room

By following these recommended security protocols, organizations can quickly gain control over a practice that is putting sensitive and confidential data at risk.