Dental Office Impacted by Data Extraction
Benchmark Dental, a family practice in Sandy, Utah is virtually a paperless office. Everything from patient data, appointments and accounting to insurance records and X-rays are stored on a 160 gigabyte RAID system.
Losing this data was unthinkable; it would bring their practice to a screeching halt. Then, one Monday in February, the unthinkable happened.
When office manager Jenny Leigh arrived at work, she was greeted by an error message on her computer screen.
The system hadn’t been backed up in months and all the critical data was now inaccessible. They had no way of knowing when patients were due for check-ups or even who was coming in that day.
Benchmark Dental had a real concern about the sensitivity of their information and the need to be HIPAA compliant. Jenny contacted DriveSavers, not only because of our track record of successful RAID recoveries
Also because we offer the most secure environment in the data recovery field, thanks in large part to our Cisco® self-defending network. Benchmark opted for DriveSavers Standard Service, “The recovery was so fast we couldn’t believe it,” exclaimed Jenny.
“They saved us from a situation that could have impacted us in so many ways and yet, they made it so simple for us. We would refer DriveSavers to anybody, especially companies with sensitive information.”
Having learned a painful lesson, the office is now set up with a new system and is backing up every day.
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